Bank of America Sucks

Of course it does.

On Monday I closed out my BOA account of four years.  I hate banks anyway; I mostly attribute this to my own stubbornness and paranoia than to the institutions themselves, though I have difficulty completely exonerating any huge multi-national for-profit organization that deliberately maintains an arcane & complex impenetrable structure that does nothing to serve their ostensible client base, and indeed, seeks to increase profit margin by exploiting the needs, shortcomings and outright failings of their customers.  I figure for our relationship not working out, they're still slightly more at fault than I am, even though my natural propensity is to keep my money in a mattress and never count it, just hide it from...well, everyone.  Regardless - my dealings with Bank of America are at an end.  Because they suck.  They are teh suck.

If you've ever dealt with them, you know this.  They have become unwieldy like the Titanic, incapable of making a course correction soon enough to avoid drowning every broke Mick in steerage.  As an institution, it seems that they are far more interested in their investment holdings and insurance branch than serving the little guy at the teller counter.  (Perhaps it seems naive to you that I am even having this realization, but I have told you on many occasions, I am a wide-eyed babe in the woods, hence my outrage in many situations, not just this one.)  The best example of their maximum suckage?  During my most recent visit to the closest-to-where-I-work branch, I dealt with three people.  I needed to cash a check, pay a fee, and close my account.  Repeatedly - but not pointedly, and not angrily - I reiterated that I would be closing my account.  Never once did anyone ask me why.

I can think of a couple of potential reasons why this might be.  Perhaps they have a policy, "Just do what they ask and don't discuss it."  I doubt that, because if I had ever sniffed out even the broadest hint that they might have a policy like that, I would probably still be dealing with them.  Maybe a gander at my recently checkered banking history revealed me not to be a very viable customer.  Or - and I saved it for last for a reason - I suspect that this happens often enough that it's not unusual.  They just roll on with it.  "Want to close your account?  Okay, here we are, typety-typety-type, there that's done then, we'll see you next time - oops, no, I guess we won't, hee-hee, buh-bye now."

Fie.  Fie on the BOA, and a pox on the industry, as I step on the umbilical that ties it to the utterly false economy.  Now I have to find another bank at which I can slowly become a malcontented customer.

Comments

[Kat]

I would suggest either a credit union or Suntrust.

[Matt Olson]

Kat is half right.

[lyla]

suntrust=satan with a tie, also is there not a teachers credit union christie belongs to? they are the best. i like BOA.